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Blake Morgan

Blake Morgan is a renowned customer experience futurist, keynote speaker, and bestselling author of three books on customer experience, including 'The Customer of the Future' and 'The 8 Laws of Customer-Focused Leadership.' She helps organizations bridge the gap between customer-centric strategies and actual customer experiences, and serves as a guest lecturer at Columbia University, UC San Diego, and Rutgers, while hosting 'The Modern Customer Podcast.'

Business Customer Experience Leadership
More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
2017