What Every Manager Should Know About Training: Or I'Ve Got a Training Problem and Other Odd Ideas

What Every Manager Should Know About Training is Robert Mager's clear, jargon-free approach to helping managers use training and other performance tools to get top performance from employees. He reveals common myths about training, and shows how to tell whether a training program is good, bad, or even necessary. He shows you non-training solutions to performance problems that can save you time and money and result in the performance you need.