When Change Comes Undone (Harvard Business Review Management Dilemma Series)

From a new performance management plan that wreaks havoc on the workforce to a new CEO whose change initiatives receive a cool response from employees - this volume helps executives and managers decide what to do when their initiatives backfire or simply don't work. These thought-provoking guides present common managerial dilemmas and offer concrete advice from experts on how to resolve them - and help managers improve their own decision-making skills by encouraging them to come to their own conclusions.