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Mastering Customer Service by Michael E. Young

Mastering Customer Service

Michael E. Young
215 pages
Regent Pr
Aug 2000
Paperback
Business & Investing WSBN
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Customer Service is a seemingly endless succession of on-going communication and decision making process which requir skills or trainging. Mastering customer service provides the broad prospective from excellent personality to the management responsibility. Psychological and demograpical factors affect customers buying behavior.
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About this book
Pages 215
Publisher Regent Pr
Published 2000
Readers 0

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