Government and industry e-commerce agendas have become more closely linked in recent times and more people are now less tolerant of poor, impersonal service in the public sector as they become aware of the power of the web and experience good service in the private sector. With the advancement of Information and Communication Technologies, e-government has emerged as an effective means of delivering government services to citizens. It is in every government?s interest to make their public services more efficient and available in order to gain citizens? trust, which has often eluded many governments and political leaders in modern society. Social and Organizational Developments through Emerging E-Government Applications: New Principles and Concepts discusses the evolution of e-government, focusing on the exploration of technical complexities and current studies of transformation government to develop effective means of delivering government to citizens.
