Nestled among Seattle's skyscrapers, The Zephyr Holdings Building is a bleak rectangle topped by an orange-and-black logo that gives no hint of Zephyr's business. Lack of clarity, it turns out, is Zephyr's defining characteristic. The floors are numbered in reverse. No one has ever seen the CEO or glimpsed his office on the first (i.e., top) floor. Yet every day people clip on their ID tags, file into the building, sit at their desks, and hope that they're not about to be outsourced.Stephen Jones, a young recruit with shoes so new they squeak, reports for his first day in the Training Sales Department and finds it gripped by a crisis involving the theft of a donut. In short order, the guilty party is identified and banished from the premises and Stephen is promoted from assistant to sales rep.
