5s for Service Organizations And Offices: A Lean Look at Improvements

Author Debashis Sarkar has pioneered a blueprint for 5S implementation that can take service organizations to greater heights. The principles can be applied to offices, education institutes, hospitals, as well as manufacturing companies who wish to adopt 5S to its full potential. This book is based on the author's experience in catalyzing an enterprise-wide 5S implementation in India's largest private sector bank, spread across more than 700 locations not only in India but also in places such as Canada, Singapore, Dubai, and London. This change initiative touched more than 15,000 people and had the involvement of employees across all levels of the organization.