Its a cold, dreary February in the sleepy village of Finch and Lori Shepherd has two stir-crazy seven-year-old boys on her hands. So when her good friend Bree Pym suggests an outing to Skeaping Manor, the bizarre Jacobean-house-turned-museum, Lori leaps at the chance. There she meets Daisy Pickering, a sweet if a little odd nine-year-old dressed in a shabby pink parka who regales Lori with a wild tale about the Russian aristocrats who once owned the priceless silver pieces on display. A few days later, when a finely wrought silver sleigh figurine turns up in the pocket of a shabby pink parka at her thrift shop Lori recognizes it instantly as the object that mesmerized Daisy at Skeaping Manor. Hoping to avoid any real commotion, Lori tracks down Daisys mother, only to find that the Pickering family has disappeared without a trace.