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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) by Ronald J. Baker

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

Ronald J. Baker
208 pages
Wiley
Apr 2008
Hardcover
Professional & Technical WSBN
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs) , the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
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About this book
Pages 208
Publisher Wiley
Published 2008
Readers 0

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