Diana Shulman"A clear and practical guide to tackling the enormously frustrating problem of passive-aggressive behavior, an issue that plagues both personal and business relationships. The 8 keys are powerful tools designed to end the reflexive suppression of anger, which later shows up as an infuriating 'Huh? Me? What did I do?' Dr. Brandt has done a masterful job providing strategies for dealing with the malignant passive-aggressive behaviors that secretly lie at the root of entrenched, perpetual problems. I wholeheartedly recommend this guide."
James Gottfurcht"Dr. Andrea Brandt's brilliant book unpacks passive-aggressive behavior lucidly, describing its root causes and immediate triggers. Her wonderful case vignettes and exercises teach the reader how to replace provocative and distancing behavior with assertive and caring communication.