Home / Books / Business & Investing / Building Customer Loyalty (Institute of Management)
Building Customer Loyalty (Institute of Management) by Ian Linton

Building Customer Loyalty (Institute of Management)

Ian Linton
192 pages
Financial Times Management
Aug 1993
Paperback
Business & Investing WSBN
0
Readers
0
Reviews
0
Discussions
0
Quotes
The author of this guide gives a practical explanation of why customer loyalty is so important. He demonstrates how to build staff commitment to customer care, how to operate a customer loyalty programme and how to train staff with skills to build customer satisfaction.
Add to My Library Buy on Amazon Find in Library
Join the conversation

No discussions yet. Join BookLovers to start a discussion about this book!

No reviews yet. Join BookLovers to write the first review!

No quotes shared yet. Join BookLovers to share your favorite quotes!

Earn Points
Your voice matters. Every comment, review, and quote earns you reward points redeemable for Bitcoin.
Comment +5 pts Review +20 pts Quote +7 pts Upvote +1 pt
BookMatch Quiz
Find books similar to this one
About this book
Pages 192
Publisher Financial Times Mana...
Published 1993
Readers 0

More by Ian Linton

View All
Integrated Marketing Communications (The Marketing)
Integrated Marketing Communications (The Marketing)

Similar Books in Business & Investing

View All Similar
The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About by Mel Robbins
The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About
Mel Robbins
 The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About by Mel Robbins
The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About
Mel Robbins
 The 5 Types of Wealth: A Transformative Guide to Design Your Dream Life by Sahil Bloom
The 5 Types of Wealth: A Transformative Guide to Design Your Dream Life
Sahil Bloom
 The American Nightmare: How Inflation, Debt, and Banks Hijacked the American Dream by John (Coach JV) Vasquez
The American Nightmare: How Inflation, Debt, and Banks Hijacked the American Dream
John (Coach JV) Vasquez
 Abundance by Ezra Klein
Abundance
Ezra Klein
 The Psychology of Money: Timeless lessons on wealth, greed, and happiness by Morgan Housel
The Psychology of Money: Timeless lessons on wealth, greed, and happiness
Morgan Housel