E-Loyalty: How to Keep Customers Coming Back to Your Website by Ellen Reid Smith

E-Loyalty: How to Keep Customers Coming Back to Your Website

Ellen Reid Smith
287 pages
Harperbusiness
Mar 2002
Paperback
Business & Investing WSBN
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A strategic expert who has worked with such companies as Hewlett-Packard, Hasbro, and Budget Rent-A-Car explains how to create loyal customers by giving step-by-step instructions that cover the critical areas of creating and managing an effective implementation plan.
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About this book
Pages 287
Publisher Harperbusiness
Published 2002
Readers 0