Messages Study Guide

Messages is a brief, highly interactive book emphasizing interpersonal communication skills, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction that stresses skill development and creates a foundation for readers to first understand the concepts and then apply what they have learned through real-life examples and exercises. With a new, integrated focus on interpersonal communication in the workplace, Messages helps readers understand how the concepts discussed in the book will translate into their daily lives. For anyone wanting to improve their communication skills.