What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back

Review “A goldmine of hand-picked information for those trying to navigate today’s tough consumer terrain.” (Kirkus Reviews)Watch out, Goliath. Jon Yates has a slingshot and he’s teaching us how to use it. This is ‘self help’ with an ass-kicking. (Amy Dickinson, America's favorite advice columnist and New York Times bestselling author)Nothing less than a public service … [What’s Your Problem?] will make you feel smarter, wiser and well equipped to battle institutions and individuals who sometimes don’t have our best interests at heart-everyone from giant banks, utilities and insurance companies to sleazy car salesman, mechanics and contractors. (Mark Di Vincenzo, New York Times bestselling author of Buy Ketchup In May and Fly at Noon)Jon Yates gives consumers a great primer on how to solve their own customer service problems. (Angie Hicks, Founder of Angie's List) From the Back Cover You’re being overcharged on your electric bill. Your health insurance denies a claim you know it should pay. The airline refuses to reimburse you for your lost luggage. Your contractor disappeared with the down payment. You just got a parking ticket for someone else’s car. If these problems sound familiar, this is the book for you. As creator of the popular “What’s Your Problem?” column in the