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Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand by Kelly McDonald

Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand

Kelly McDonald
Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
Jan 2000
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About this book
Publisher Crafting the Custome...
Published 2000
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